1. Do I need to pay any money in advance to begin my remodeling project?
Yes. Depending on the size and nature of the project; we typically require 15-50% of the total project to be paid at the signing of the contract. Why? This money is used to mobilize, purchase materials and schedule the trade partners. The balance due is normally staged based on construction progress.
2. Who pays for all permits required for a remodeling project?
Permits are already worked into the price of the project. To obtain a permit, we are required to provide a valid TRCC license.
3. Are permits really necessary for my project?
In most cases Yes. Normally permits means a third party is reviewing the plans and inspecting the work and that will provide you piece of mind that your project is being performed safely and up to proper codes.
4. What can cause delays on my project?
Unfortunately, delays can happen. Delays are normally caused by special ordered items or items not in stock. Also, changes of the original design and indecisions on the part of the owners can cause delays.
5. Why should I do remodeling in my home?
A home is a major investment, and it is also one of the few investments that does not trigger tax on equity accumulated. That is why the need to protect your investment and increase its value. Several upgrades such as kitchens and baths or replacing laminate countertops to granite countertops can increase the resale value of your home.
6. Can we stay in our home during the remodeling process?
Yes. Most of our customers stay at home during a remodeling process. We try not to disturb your family and your normal day to day activities.
7. Are you licensed and Insured?
Yes. Houston Home Repair Service carries Liability insurance.
8. Does the remodeler require that changes be in writing to eliminate misunderstanding and unexpected cost?
Yes, this would eliminate surprises at the end of your project and allow you to make sound financial decisions. For example, upgrades or major changes along the way.
9. Will my project be assigned a supervisor or contact person?
Yes. You will meet your supervisor prior to any work being started.
10. Can we be provided with references?
Yes. Please call us for references in your area.
11. What's the difference between an estimate and a price?
An "Estimate" is just that "an Estimate". It can and most likely will change depending on what changes you may make after the initial visit. A "Price" is generally fixed (depending on your written agreement) and usually is based on more detailed information taken from the site visit and/or drawings.
12. Will I be able to select the actual products for my project?
Yes. You will select all specialty products like doors, hardware, trim, windows, siding, plumbing and electrical fixtures, flooring and paint colors with our guidance. These are normally chosen to closely match the existing items in your home or specific design tastes.
13. Can I schedule an appointment for after hours?
Yes, but in most cases we try to schedule appointments during normal business hours.
